Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. From sign-up to cashing out, each step can affect your experience. By following these instructions, you will avoid common pitfalls and complete your first payout without delays.

Before You Start

• Ensure you are at least 18 years old (or the legal age in your jurisdiction).
• Have valid identification documents ready: passport or driving license, recent utility bill, and proof of payment method.
• Check that your internet connection is stable and you use a supported browser (Chrome, Firefox, or Safari).
• Review the casino’s bonus terms, especially wagering requirements and maximum withdrawal limits.
• Set a deposit limit and stick to a responsible gambling budget.
• Understand that winnings from Curacao‑licensed casinos may be subject to local income tax; consult a tax advisor if necessary.

Step-by-Step Sign-Up

1. Navigate to the casino’s homepage and click the “Register” or “Sign Up” button. Visit Spinboss casino to access the registration page.
2. Fill in your personal details: full name, date of birth, email address, and residential address. Use the exact information that matches your ID.
3. Choose a username and a strong password (at least 12 characters with a mix of letters, numbers, and symbols).
4. Select your preferred currency and any welcome bonus you wish to claim. Read the bonus terms before confirming.
5. Verify your account via the email link sent to your inbox. Then log in and complete the KYC process by uploading your documents in the “Account” section.
6. Make your first deposit using one of the methods listed in the Banking section below. Your bonus (if chosen) will be credited automatically or after a short manual check.

Calculating Your Bonus

To understand the true value of a welcome bonus, you need to calculate the expected cost of meeting the wagering requirements. Let’s assume the casino offers a 100% deposit bonus up to €500 plus 50 free spins. You deposit €100, so you receive a €100 bonus. The wagering requirement is 35× the bonus amount for the bonus funds. The free spins have their own separate wagering (usually 40× winnings).

Example calculation:

Bonus amount: €100
Wagering requirement: 35× bonus = 35 × €100 = €3,500
Average RTP of eligible slots: 96% (0.96)
Theoretical loss during wagering: €3,500 × (1 – 0.96) = €3,500 × 0.04 = €140
Since your bonus is only €100, on average you will lose more than the bonus value. However, you also keep your original deposit of €100 plus any winnings from free spins after their wagering. The free spins might be played on a slot with 97% RTP. Winnings from free spins are typically capped at €50. With a 40× wagering requirement on those winnings, you would need to wager €50 × 40 = €2,000 to release the cash. The expected loss from that is €2,000 × 0.03 = €60. So combined, the expected cost is €140 + €60 = €200, while you only gained €100 bonus and up to €50 from free spins. This shows that unless you are lucky, the bonus has negative expected value. Always check the RTP of the allowed games and consider avoiding bonuses with very high wagering requirements.

Banking & Payments

Deposits are usually instant. Withdrawals are processed within 24 hours after approval. The casino may require additional verification for first withdrawals over €2,000. Use e‑wallets for fastest payouts.

Licence & Player Protection

The casino operates under a Curacao eGaming licence (No. 1668/JAZ). While not as strict as MGA or UKGC licences, the platform still follows standard security protocols: 256‑bit SSL encryption, mandatory KYC checks, and a responsible gambling policy that includes deposit limits, self‑exclusion, and links to gambling support organisations.

Important: Curacao does not deduct taxes at source. Players must declare their winnings according to local tax laws. Keep records of deposits and withdrawals.

Troubleshooting

• Withdrawal pending for days: First withdrawal often takes longer due to document checks. Check your email for verification requests. If nothing after 48 hours, contact support via live chat.
• Bonus not credited after deposit: Make sure you selected the bonus during deposit. If you forgot, contact support. Some bonuses require a bonus code – enter it correctly.
• Game is not loading: Clear your browser cache and cookies, disable ad blockers, or try a different browser. If using a mobile device, ensure the casino’s site is allowed in your browser settings.
• Deposit shows in history but not in balance: Refresh your account page. If still missing, check if your payment method has a daily limit. Contact support with transaction ID.
• Verification rejected: Documents must be clear, all four corners visible, and file size under 10 MB. Re‑upload with the correct lighting. Ensure your name and address match exactly what you entered during registration.

Worth Knowing: Best RTP Games

To maximise your chances during wagering, stick to slots with the highest RTP. The best options include Blood Suckers (98%), Mega Joker (99%), and Jackpot 6000 (98.9%). Avoid progressive jackpot slots as their base RTP is often below 90%. Table games like blackjack and baccarat have RTPs above 99% when played with perfect strategy, but they may be excluded from bonus wagering. Always check the game contribution percentages in the bonus terms.

Common Questions

How long does it take to verify my account?

Verification usually takes 24 to 48 hours after you upload all required documents. During peak times it may take up to 72 hours.

What is the maximum withdrawal per transaction?

The standard limit is €5,000 per withdrawal request. Higher amounts may be processed in instalments.

Can I cancel a withdrawal request?

Yes, as long as the withdrawal has not been processed. Go to your account history and click “Cancel” if the option is available.

Are there any countries restricted from playing?

Yes, players from the United States, United Kingdom, France, Netherlands, and several other jurisdictions cannot register. Check the terms and conditions for the full list.

Do I need to download any software?

No. The casino is a mobile‑optimised website and also offers a progressive web app (PWA) that you can launch from your browser – no app store download required.

What currencies are accepted?

You can deposit and play in EUR, USD, GBP, CAD, AUD, and cryptocurrencies like Bitcoin, Ethereum, and Litecoin.

Is live chat available 24/7?

Yes, live chat is open 24 hours a day, 7 days a week. Alternatively, you can send an email and expect a reply within 12 hours.

How do I set a deposit limit?

Go to the responsible gambling section in your account settings. You can set daily, weekly, or monthly deposit limits.

Can I play for free before depositing?

Many games have a “demo” mode. You can practise without risking real money until you feel comfortable.

By following this guide, you’ll be well‑prepared to make your first withdrawal smoothly. Remember to always gamble responsibly and never chase losses.